top of page

TERMS & CONDITIONS.

A legal disclaimer

These Terms and Conditions govern your use of the passport services provided by Passport Visa Exchange in the United States. By using our services, you agree to comply with and be bound by the following terms. If you do not agree to these terms, you should not use our services.

 

1. Services Provided

 

Passport Visa Exchange assists clients in preparing and submitting passport applications, renewals, and related services. We are not a government agency, and our services do not guarantee the issuance of a passport. All decisions regarding passport issuance are made by the U.S. Department of State.

 

2. Eligibility

 

To use our services, you must:

 

• Be at least 18 years old or have parental consent.

• Provide accurate and truthful information during the application process.

 

3. Fees and Payments

 

Service fees are outlined on our website or in communication with you. These fees cover our assistance in preparing and submitting applications but do not include government processing fees, which are paid separately to the U.S. Department of State. All payments must be made in full before we can submit your application. Fees are non-refundable once services have commenced.

 

4. Processing Times

 

Processing times are subject to U.S. Department of State timelines, and we cannot guarantee a specific timeframe for passport issuance. While we offer expedited services, the speed of processing is ultimately determined by government agencies.

 

5. Accuracy of Information

 

You are responsible for ensuring that all information you provide is accurate and complete. Any errors or omissions may result in delays or the rejection of your application. Passport Visa Exchange is not responsible for any inaccuracies in the information you provide.

 

6. No Guarantee of Approval

 

We assist with the application process but cannot guarantee that your passport application will be approved by the U.S. Department of State. All decisions regarding the issuance of passports are made solely by the government.

 

7. Limitation of Liability

 

We are not liable for any loss, delay, or damage resulting from errors in your application, government processing delays, or denial of your passport application. In no event shall our liability exceed the fees paid for our services.

 

8. Refund Policy

 

Once the application process has begun, fees are non-refundable. If you choose to cancel our services before submission, you may be eligible for a partial refund, minus any processing or administrative fees.

 

9. Third-Party Links and Services

 

Our website or services may include links to third-party websites or services. We are not responsible for the content or practices of these third parties. Your use of third-party websites is at your own risk.

 

10. Privacy Policy

 

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

 

11. Changes to Terms and Conditions

 

Passport Visa Exchange reserves the right to update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after changes are made constitutes your acceptance of the new terms.

 

12. Governing Law

 

These Terms and Conditions are governed by the laws of the United States and the state where Passport Visa Exchange is registered, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts located in that state.

 

13. Contact Information

 

For any questions or concerns regarding these Terms and Conditions, please contact us at:

 

Email: info@ppvex.com

Phone: 571-427-1596

 

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

JOIN THE MOVEMENT!

 Get the Latest News & Updates

Thanks for submitting!

Contact Us

Thank you for your interest in Passport Visa Exchange! We’re here to assist you with all your visa needs, so don’t hesitate to reach out to us.
 

Thanks for submitting!

Name Change

 

Passport Application Form DS-5504 or DS-82

One completed and signed passport application (DS-5504 or DS-82). The application required will be determined by how long ago your passport was issued:

  • DS-5504 is required if your passport was issued less than 1 year from today.

  • DS-82 is used if your passport is more than 1 year old.

Your passport application will be completed online on the State Department Passport Application website.

  • Complete online application through government website link provided above.

  • Print the completed application (single sided only).

  • Hand-written applications are not accepted.

  • Your printed application will have two required bar codes located at the bottom right hand corner of the two page application.

  • Sign your application with your full name on the first page of the application, using blue or black ink. Signature must match current passport signature. Do not type the sign date; it must be hand written.

  • Please be sure to select the "Expedited at Agency Service ($60)" option on the fees page.

 

Original Name Change Document

An ORIGINAL or CERTIFIED COPY of your entire marriage certificate, divorce decree, or court order for name change.

 

Current Passport

  • Your passport must be currently valid, and must have been issued after your 16th birthday.

  • Your passport must be in good condition. It will not be accepted if damaged or mutilated.

 

Passport Photo

  • Photo must be in color with a stark white background and must have been taken within the last 6 months.

  • You must have a neutral expression, face straight forward, and may not wear glasses, uniforms, hats, or other headgear.

  • Digitally enhanced photos, pixelated, shadowy, and "selfie" photos are prohibited.

  • Do not wear a white top. Your torso must contrast with the white photo background.

  • Photos must be clearly different from photos in any previously issued passports and visas.

  • Must be 2"x2" with face measuring 1" to 1 3/8" from top of head to chin.

  • Provide TWO (2) copies of your photo when shipping your documents.

 

Travel Itinerary

  • Submit proof of upcoming travel, such as a flight itinerary, cruise booking showing departure within 14 days calendar days.

  • Business travelers may submit a letter from their employer on company letterhead explaining their travel plans.

  • The proof of travel must include the applicant's name and match the dates entered on the passport application.

 

Government Fees

  • Prepare a check or money order payable to the "US Department of State."

  • If your passport was issued less than one year ago, the amount of the check or money order will either be $60 for the passport book only or $90 for the passport book and card.

  • If your passport was issued over 1 year ago, the government fees are $190 for a passport book only, or $220 for the passport book and card.

  • The government fees are in addition to the service fees.

 

​

bottom of page