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PRIVACY POLICY.

A legal disclaimer

Effective Date: 10-26-24

 

At Passport Visa Exchange, we value and prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. This policy applies to Passport Visa Exchange, a Virginia-based business specializing in passport services.


1. Information We Collect

We may collect the following types of personal information from you:

 

• Personal Identification Information: Full name, mailing address, email address, phone number, and other personal details required for passport services.

• Payment Information: Credit/debit card information or other financial data necessary for processing payments.

• Government-Issued Identification: Passport details, birth certificates, Social Security numbers, and other sensitive identification data for passport or visa applications.

• Website Usage Information: Data collected through cookies and analytics tools, such as IP addresses, browsing history, and interaction with our website.

 

2. How We Use Your Information

We use your personal information for the following purposes:

 

• Service Delivery: To process passport applications, renewals, or visa services on your behalf.

• Communication: To contact you regarding your service requests, provide status updates, and respond to inquiries.

• Payment Processing: To process payments securely and send receipts.

• Legal Compliance: To comply with government regulations, legal requests, or official reporting.

• Improvement of Services: To improve our website functionality, customer service, and product offerings through the analysis of user behavior.

 

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

 

• With Service Providers: We may share your information with third-party vendors, contractors, or agents who assist us in providing services (e.g., payment processors, government agencies for passport processing).

• For Legal Purposes: If required by law, we may disclose your information to law enforcement agencies or regulators.

 

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and restricted access to sensitive data. However, no system is completely secure, and we cannot guarantee the absolute security of your data.


5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect website usage information, such as browsing history and user interaction. This helps us personalize your experience and analyze site traffic. You may choose to disable cookies through your browser settings, but this may affect the functionality of our website.

 

6. Your Rights

Depending on your location, you may have the right to:

 

• Access, correct, or delete your personal data.

• Restrict or object to our use of your data.

• Withdraw consent for data processing, where applicable.

To exercise your rights, please contact us using the information provided below.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires, we securely delete or anonymize your data.


8. Minors’ Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us, and we will take steps to delete it.


9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

 

• Email: info@ppvex.com

• Phone: 571-427-1596

• Address: 14497 Potomac Mills Rd, Suite1250, Woodbridge, VA 22192

 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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Thank you for your interest in Passport Visa Exchange! We’re here to assist you with all your visa needs, so don’t hesitate to reach out to us.
 

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Name Change

 

Passport Application Form DS-5504 or DS-82

One completed and signed passport application (DS-5504 or DS-82). The application required will be determined by how long ago your passport was issued:

  • DS-5504 is required if your passport was issued less than 1 year from today.

  • DS-82 is used if your passport is more than 1 year old.

Your passport application will be completed online on the State Department Passport Application website.

  • Complete online application through government website link provided above.

  • Print the completed application (single sided only).

  • Hand-written applications are not accepted.

  • Your printed application will have two required bar codes located at the bottom right hand corner of the two page application.

  • Sign your application with your full name on the first page of the application, using blue or black ink. Signature must match current passport signature. Do not type the sign date; it must be hand written.

  • Please be sure to select the "Expedited at Agency Service ($60)" option on the fees page.

 

Original Name Change Document

An ORIGINAL or CERTIFIED COPY of your entire marriage certificate, divorce decree, or court order for name change.

 

Current Passport

  • Your passport must be currently valid, and must have been issued after your 16th birthday.

  • Your passport must be in good condition. It will not be accepted if damaged or mutilated.

 

Passport Photo

  • Photo must be in color with a stark white background and must have been taken within the last 6 months.

  • You must have a neutral expression, face straight forward, and may not wear glasses, uniforms, hats, or other headgear.

  • Digitally enhanced photos, pixelated, shadowy, and "selfie" photos are prohibited.

  • Do not wear a white top. Your torso must contrast with the white photo background.

  • Photos must be clearly different from photos in any previously issued passports and visas.

  • Must be 2"x2" with face measuring 1" to 1 3/8" from top of head to chin.

  • Provide TWO (2) copies of your photo when shipping your documents.

 

Travel Itinerary

  • Submit proof of upcoming travel, such as a flight itinerary, cruise booking showing departure within 14 days calendar days.

  • Business travelers may submit a letter from their employer on company letterhead explaining their travel plans.

  • The proof of travel must include the applicant's name and match the dates entered on the passport application.

 

Government Fees

  • Prepare a check or money order payable to the "US Department of State."

  • If your passport was issued less than one year ago, the amount of the check or money order will either be $60 for the passport book only or $90 for the passport book and card.

  • If your passport was issued over 1 year ago, the government fees are $190 for a passport book only, or $220 for the passport book and card.

  • The government fees are in addition to the service fees.

 

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